Privacy Policy

1. Introduction

TheAkristalGroup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate marketplace platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Account credentials and profile information
• Property listings and associated media
• Payment information and transaction details
• Messages and communications with other users

2.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information and IP address
• Browser type and version
• Usage data and interaction patterns
• Location data (with your permission)

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and manage payments
• Facilitate communication between users
• Send administrative information and updates
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With other users: Property listings and profile information are visible to other platform users as intended
• Service providers: We may share data with trusted third-party service providers who assist in operating our platform
• Legal requirements: We may disclose information if required by law or to protect our rights and safety
• Business transfers: Information may be transferred in connection with a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of certain communications
• Request a copy of your data
• Object to processing of your information

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: